How it works
Communicate With Customers the Way They Prefer
89% of people prefer to text and message businesses. Upgrade your communications and connect with your customers more easily.
Get More Customers
Prospective customers are 3X more likely to reach out to your business through a chat box (instead of a phone call). Ever considered chat? Evaluate if this will work for your website.
Stand Out from the Pack
84% of people use reviews over personal recommendations to choose a service provider. Make getting reviews a priority by adding it to your service follow-up process.
“We tried several things to bring in new customers via Yelp, and Google etc. Nothing came anywhere close to what has happened since using the Broadly service in conjunction with Shop-Ware. We saw a 32% increase in revenue when comparing June 2019 with June 2020, BUT what blew us away was the fact that in June 2019 we didn't have one single new customer, but in 2020 41% of the customers who walked in the door were brand new. I can directly attribute that increase to Broadly."
“Partnering with Broadly has been one of our greatest decisions on the journey of growing our company... they are responsible for helping us to become the #1 rated septic company in NJ based on online reviews and recommendations. Before we signed up with Broadly we had less than 30 reviews. We now have over 450 reviews and recommendations across Google, Facebook, Nextdoor and Yelp. These online lead sources are responsible for almost 25% of our converted leads in 2019.”
"As a business owner, I used to get a pit in my stomach every time I got a notification that said "You have a new review!" Far too often, people would only leave reviews if they were upset or dissatisfied. Since starting with Broadly, I get excited every time I see those words. I've gotten more positive reviews in 2 months than I have in 13 years of business!"